Austin Resource Center for the Homeless (ARCH)

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Legal Topics Legal Aids Near Me Videos and Tutorials

Basic Information

Thank you for using the kiosk at the Austin Resource Center for the Homeless.

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Kiosk Support Site

If you need assistance using this kiosk click here to visit our support site.

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Live Chat - Free Legal Information and Legal Advice

To get help, click the Live Chat button located in the bottom-right corner of the kiosk website. ‍

Chat is available Monday through Thursday 10:00 AM to 2:00 PM

Virtual Court Navigators are available Monday through Thursday, from 10:00 AM to 2:00 PM CST.
- They can assist with free legal information, provide helpful resources, and resolve technical issues related to the kiosk.

Legal Aid Attorneys
- If you qualify, based on income level, you can also use the same chat button during these hours to connect with a legal aid attorney for free legal advice.

Quiz: What are my options for legal help?

Find out what types of legal help you qualify for.

Legal Topics

About the Law / Finding Legal Information- The Basics

‍Read an introduction to legal information and how to get started with the law.

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Social Security Appeals

Visit the Social Security website to appeal a decision.

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Texas HHS office of the Ombudsman

If you are not satisfied after speaking directly to your service provider or if you believe the information you received was incorrect, contact the Texas HHS Office of the Ombudsman.

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Appealing an Eviction

Learn how to appeal an eviction in Texas.

Legal Aids Near Me

‍Texas RioGrande Legal Aid

Texas RioGrande Legal Aid (TRLA) provides 68 Southwest Texas counties' residents free civil legal services. TRLA's service area covers one-third of the entire US-Mexico Border.

Visit TRLA’s official website to learn more and apply for services.

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LASSA‍

Issues concerning safety, privacy, access to health services, immigration issues, and family arrangements frequently arise after sexual assault. If you've been assaulted, LASSA attorneys can guide you through legal options to address those needs – all for free.
Attorneys answer all calls. Callers can remain anonymous and may reach out even if they have not reported to law enforcement.
Call LASSA at 844-303-SAFE (7233), Option 1

Visit LASSA's website.

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Texas Family Help Link‍

Connect with local legal aid and self-resources for child welfare issues in one simple application. Quickly find out if you are eligible for legal aid services, then match with organizations specializing in child and youth welfare issues.

Visit Texas Family Help Link's website.

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The Legal Hotline for Texans‍

Receive legal advice from a Texas Legal Services Center (TLSC) attorney—all for free and over the phone. We offer counsel and advice on Medicaid, Medicare, and long-term care. The Legal Hotline for Texans can also help callers aged 60 or older navigate consumer issues and estate planning, including debt collection, advance directives, powers of attorney, wills, and Transfer on Death Deeds.
Monday - Friday | 8:30 AM - 5:00 PM
800.622.2520, Option 3

Visit TLSC's website.

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South Central Pension Rights Project

Texas Legal Services Center attorneys can help you locate your retirement funds and claim the benefits you've earned, regardless of the type of company you worked for or the type of pension plan involved.
Monday - Friday | 9:00 AM - 5:00 PM
Call 800.443.2528

Visit South Central Pension Rights Project website.